Frequently Asked Questions (FAQs)

Find answers to common questions about our laboratory tests, home sample collection, radiology services, reports, and booking procedures.

General & Appointments

Our main facility operates 24/7 for all patient services and urgent diagnostic needs. Home sample collection can be scheduled at your preferred time slot.

Our main branch is conveniently located at 236-A, Block A, Faisal Town, Lahore, Pakistan.

ou can easily book an appointment by calling our helpline at 0325 5432 786, sending us a message on WhatsApp, or filling out the online booking form on our website.

Home Sampling & Bedside Services

Yes, we offer convenient and reliable Home Sample Collection across Lahore. Our certified phlebotomists follow strict hygiene and safety protocols.

Yes, we provide specialized Bedside Portable X-Ray and Portable Ultrasound services at your doorstep for elderly, bedridden, or post-surgery patients.

Home sample collection is free for standard diagnostic lab tests. For specialized portable radiology services, transparent pricing can be confirmed via WhatsApp or phone call.

Test Reports & Online Access

Most routine blood tests and digital radiology scans are processed on the same day within a few hours. Specialized tests like Histopathology or Culture may take 2 to 3 days.

Once your report is ready, a direct download link is sent to your phone via WhatsApp and SMS. You can also view and download your reports directly from our website using your Case ID / MRN number.

Radiology & Lab Tests

Our Radiology Department offers Digital X-Ray, Portable Bedside X-Ray, Ultrasound & Color Doppler, Echocardiography (Echo), FibroScan, ETT, DEXA Bone Density Scan, EEG, and ECG services.

Certain tests such as Fasting Blood Glucose, Lipid Profile, and Abdominal Ultrasound require 8 to 12 hours of fasting. Our team will provide clear instructions when you schedule your appointment.